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1. Draft message describing new system for Steve to send to all-lib? ps-lib?. - (First draft by ~May 15, Remlee)
- Make it clear that everyone who answers any questions from the public should be involved (or however we want to clarify that).
- Keep it brief, so that people will read it.
- Instead of recording statistics every day, we will be doing recording them four weeks out of the year
- The 4 weeks will be (x,x,x,x)
- Remember to record all transactions, whether they happen at the desk or away.
- A reminder of the difference between reference and other
- Talk about potential for "other" surveys by committees and divisional libraries. (RISG to talk about coordination of these efforts at May 20th meeting)
2. Make a web / wiki page describing the new system. - Heather & Bill
Reference Statistics Policy 2010
- Is that title too formal? - I think you could go simpler: Reference Statistics Policy, or something like that, with a date DONE
- Link off of RISG page, where? - We could link off RISG page, but I think we should somehow highlight it from the staff web pages. Right now, there is this: http://libstaff.mit.edu.ezproxyberklee.flo.org/statistics/.
- Send link with email to all-lib
* Include attached .pdf of ref statistics sheet. - What is going to go here? Same wording as email? - Perhaps use the current page on the staff web as an example?
3. Meet with Steve and Jess to figure out logistics.
Monday, May 4th, 2-3 pm in the Hayden Conference Room - Thank you, Remlee!
For this meeting we will have prepared:
- Definition of reference (I'm pretty sure that I missed something about this that maybe came up at the PSLG meeting? Where does this fit in to reference statistics? Does it have to do with whether a question is reference or other or who should be recording statistics?) - Mostly following the RUSA guidelines but replace the word consultation with transaction.
- A rough timeline of how we plan to roll out the policy (when & how we'll publicize, etc.) Heather started; Bill will take a look at this and see if additions or changes need to be made.
- Some ideas for whether the reference statistics sheet needs to change at all? Heather - Incorporate definition of reference to the sheet?
- Discuss which weeks we will sample? It was suggested that Steve picked these before and would likely be willing to continue to pick them. I like that idea. We could possibly make some recommendations, don't bridge two months, yada, yada.
Bill is going to look at online random number generators. - Our audience will be all-lib as there are people outside of ps-lib who handle reference questions. Include a note that says, "think this doesn't apply to you? Think again." Include example ref transactions. Craft 2 different message? Ask Steve. What are the boundaries, what are we trying to capture.
- Talk to Jess about reporting structure. What do people without reference coordinators do? Who do they give their sheets to? Send to Jess directly?
Print or electronic? Both? - Who will answer questions about the reference statics process after the launch? (Particularly for people that don't have a reference coordinator.)
- Need to think about who will coordinate "special studies" being taken at other times of year? Wait until after re-org?
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Target lists (Lisa) -
PS-Lib + targeted list. Look at PS-Lib list and see who is on it. A lot of the targeted people may be on the list already.
Look at staff list by department.
Libstaff website (Bill will identify, Jess will update .html) -
Statistics page on website. Make sure links and information are updated.
4. Publicize the new model email, personal communication within local units
- Make timelines for reminding people to keep statistics
- Timeline for FY 2009 and lead in to sampling method
- Timeline for FY 2010 to send reminders that sample weeks are coming and how to find stats sheets.
- Remind them how to distinguish whether a question is "reference" or "other"
- Send wiki link with correspondence
*5 Extra refstats data gather or the "other" surveys
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6. DONE! Decide which definition of reference to use. - I'm thinking we probably want to know this (or have a good sense of where we are,) by the meeting with Steve, May 4.
Definition of Reference for the purpose of the MIT Libraries
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