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Discussion about service framework
- Acknowledgement that a structured service framework with formal
commitments from ACCORDiacs may not be the best way to think
about it at the moment - Academic Computing "Organization" -> Academic Computing Commnunity
- There are several things we know about academic computing services
and service providers on campus:- Distributed
- Community
- No formal organization (re: reporting structures, budget, etc.)
- There will be some "core services" and core information that
- Will be small in number
- Everyone should know about
- Everyone is trained to do basic triage on
- This should be desirable and valuable to the service providers (i.e. not just extra work)
- Shift from central control to central coordination
- Shift from formal authority to community, shared values, shared goals
- If should be safe to be explicit about your work, document it,
without risk of flaming
...