ShutterConnect

User analysis

We have two types of users - photographers and photography clients. ShutterConnect aims to facilitate the interaction between these two general user groups. Below we highlight the characteristics of the two groups.

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R.C., a happy bride, went through the process of finding a wedding photographer. She says, she googled wedding photographers by location, visited each photographers' website, kept her own notes on their photography and prices. She said that comparing prices was difficult because of the individual packages of each photographer. She also said that the lack of objective reviews was very frustrating - she had to search on internet forums to make sure there were no complaints about the photographers she was considering. Also, she was never sure about the extent of her search, because she learned about some photographers by word-of-mouth, who did not show up on her google searches. She says an easily searchable website with reviews would dramatically reduce the time and effort spent on finding a suitable photographer.

Task analysis

1. Find potential photographers.

   1. Precondition:
      1. know your budget
      2. know when your event is happening
   2. Frequency of Use: multiple times per event
   3. Subtasks:
      1. Get initial list of photographers available in your location
      2. Narrow candidate photographers by date and time of the event
      3. Narrow candidate photographers by budget

2. Learn more about a photographer.

   1. Precondition: Know name of photographer.
   2. Frequency of Use: multiple times per website visit
   3. Subtasks:
      1. Go to photographer’s profile page.
      2. Look at photographer’s sample work.
      3. View photographer’s background and experience.
      4. Read reviews by previous users.

3. Review a photographer

   1. Precondition:
      1. Know the name of photographer you are reviewing
      2. Have an account.
   2. Frequency of Use: once per event
   3. Subtasks:
      1. Log in (identify yourself).
      2. Go to photographer’s profile page.
      3. Add the following details to the review:
         1. What event?
         2. When did the event take place?
         3. What was your experience dealing with the photographer?
         4. Summarize overall impression using a star rating
      4. Edit (Proof-read) the review.
      5. Submit the review.

4. Create Photographer Profile.

   1. Precondition:
      1. Know about the website
      2. Have connection to the Internet
   2. Frequency of Use: once
   3. Subtasks:
      1. Go to the website
      2. Create a photographer account.
      3. Enter personal details such as name, address and contact email.
      4. Add sample work (if you have one)
      5. Add a link to your portfolio website (if you have one).
      6. Specify price for your services.

5. Create Photography Service Seeker Profile.

   1. Precondition:
      1. Know about the website
      2. Have connection to the Internet
   2. Frequency of Use: once
   3. Subtasks:
      1. Go to the website
      2. Create a user account.
      3. Enter personal details such as name, address and contact email.

6. Give a usefulness rating for a photographer review

   1. Precondition: know the review you want to rate
   2. Frequency of Use: multiple times per website visit
   3. Subtasks:
      1. Log in (identify yourself).
      2. Go to the photographer’s profile.
      3. Find the desired review.
      4. Mark review as useful or not useful.
      5. (optional) Logout.

7. Obtain a photographer’s contact information.

   1. Precondition: Know name or the photographer’s profile page
   2. Frequency of Use: multiple times per event
   3. Subtasks:
      1. Go to photographer’s profile page.
      2. Look up his contact information.
         

Domain analysis

Two main users of our website will be photographers and photography service seekers. Photographers list information about their business on the website and the clients search for and review photographers. Our domain analysis reflects this relationship, highlighting the major elements of the system - components of a photographer profile and functionality of reviews.

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