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- BlackBerry Desktop Manager (Windows) Results & Feedback
- PocketMac for BlackBerry (Mac OSX) Results & Feedback
- BlackBerry Internet Services - MIT Email setup Results & Feedback
- Nexthaus's SyncJe client setup & experince - Results & Feedback
- Setting up device password - BlackBerry 8830 series
- Data Protection & Security if device is lost
- Questions & Answers from Verizon & RIM
Documentation
- BlackBerry Setup Information - Mobile Devices Page: HERE (Information for Email and SyncJe Techtime sync setup can be found here.)
- PocketMac for BlackBerry : HERE
- Managing and eradicating duplicate entries (On Mac) HERE
- See Additional documentation here:HERE
Known Issues
- The BlackBerry Internet Service does not offer a true two-way IMAP client with MIT's email. If you mark a message as read or deleted, it may NOT send those changes back to MIT's IMAP mail servers. You will need to mark or delete the message again when you check mail from your desktop or laptop computer. Other devices such as Palm Treo or Windows Mobile devices have true 2-way IMAP clients which will send updates back to the central mail server.
- When the user opens an old email from the computer, the message may get pushed to the BlackBerry device as a new message.
- Some attachment files cannot be opened even though the attachment types are supported. Users should not rely on the BlackBerry email to view and edit attachments.
- TechTime calendar synchronization can be performed over-the-air using a third party software (SyncJe for BlackBerryfrom Nexthaus). However, some users will encounter problems with this method depending on the amount of calendar data that is synchronized. Users are advised to consult mobile-help@mit.edu prior to making the decision of purchasing a BlackBerry.
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