...
Mgr | --> | Function |
|---|---|---|
Cwood |
| Publishing |
Goguen |
| Help |
JFW |
| (her TLs cover the |
Jlreed |
| DCAD |
Jmhunt |
| Software |
Kkibbee |
| Training |
Legand | Help |
|
Lisanti |
| Homepage |
Maryz |
| ATIC |
Ndpope |
| DITR |
Othomas |
| Athena Help |
Tjm |
| Security |
Donm |
| Mgmt |
< new for FY08 >, |
| Business BusinessHelp |
Janat |
| Telephone |
|
| New Technologies |
|
| IS&T |
|
|
|
Some Assertions
- the Administration of tools used in running your work is to be considered an Admin task, the same as leadering your people and otherwise preparing them to be effective workers. So, Operations Maintenance-type things should be rolled into Admin as another kind of Admin.
- The software helpdesk activities of Cynthia and Tommy will be HelpDesk in function, from the software category
- New Technologies is going to be a Function too.
Adding new Functional
...
Area for Telephone
Jana Tarasenko is the new manager for that whole area.
The TLs of Telephone Support and the Operators will be under her.
The list of people involved is:
Mgr | Resource | Role | Primary Activity |
|---|---|---|---|
JANAT | who |
|
|
| who |
|
|
| who |
|
|
| who |
|
|
| who |
|
|
| ... |
|
|
| ... |
|
|
| ... |
|
|
| ... |
|
|
All their activity starts essentially in Q3 of FY07.