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  1. Go to Chrome Settings.
  2. Scroll down and click Advanced
  3. Click Clear Browsing data.
  4. The Clear Browsing data window appears.



  5. Check Browsing History, Cookies and other site data and Cached Images and files. Inform the user that they will lose passwords, cookies etc as a result of this step.
  6. Click the Clear data button.
  7. From the Settings page, Click Open Proxy Setting
  8. Click Content



  9. Click Clear SSL State

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  10. Close and restart the browser and login to e-Builder. (e-Builder.mit.edu)

Explorer

  1. Click the Settings icon.
  2. Select Internet options.

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  3. Click the Delete ... button.
  4. Configure the options to clear all cookies, cache and history. Advise the user that they will lose those items from past usage of the browser.

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  5. Click the Delete button.
  6. Click the Content tab.
  7. Click the Clear SSL state button.

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  8. Click the OK button.
  9. Close the browser and login to e-Builder. (e-builder.mit.edu)