New service vision statement (approved 4/16/09 by RISG)
This is a group effort to reconsider the reference vision of 2002. We submitted the Reference Vision Progress Report to Steve Gass on Jan. 21, 2009. A group has now convened to develop a new reference vision, more in keeping with current times.
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- Capture the sense of flexibility, adaptability, and nimbleness
- Capture the entrepreneurial approach to service
- Capture the fundamental unpredictability of services and technologies (e.g., citation management tools and data services). Acknowledge that there is unpredictability but that we are adaptable.
- 2006 photo diaries study -- use these results to see the context of self-sufficiency. Bring that context into the vision. All data is in DSpace.
- Users first go to a "trusted resource." Use this idea of trust.
- Consider results of Angie's work with 3.091.
- Use benchmarks also as part of vision.
- Refer to new mission and desired future vision documents for advice also.
- Lisa suggests also taking a look at RUSA's definition of reference.
- Consider users' responses to the 2008 Library Services Survey results
2002 vision:
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