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  1. Help faculty understand their needs
    1. Services available
    2. Price point
    3. Colleague's needs
      • Focus groups
  2. Push vs pull
    • Get in circle of trust
      1. students
      2. colleagues
      3. admins
      4. departmental support
  3. Structure for assessment
    1. communicating with each other
    2. evaluating
    3. translation into agile, responsive services
    4. surveys
    5. are the services currently in place working?

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    1. Image Added

Facilitate:

  • Scope
    • Completely new vs. solutions that exist (in part)
  • Video
    • Graduation <-> Retrospectives
    • Choke point?
    • Tracking resources - know where to go
    • Needs gathering vs. Answering questions

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  1. ACCORD: Clearing house, comprehensive index
    1. Sustained
    2. Moderated
    3. Collect from providers
  2. Rejuvenate EdTech Partners
    1. Affinity groups
    2. Institute mandate/support
  3. Edit and upgrade Teaching with Technology page
    • searchable
  4. Address core areas of confusion
    1. Video delivery and production
    2. Classroom ownership and management
    3. Course management
    4. Content repositories
    5. Affinity groups

Figure 2a

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    1. Image AddedImage Added

Communicate:

  • With the end user and with departments/people who service the end user
  • Power of the liaison programs
    • OCW and Libraries and (who else?)
    • Coordinate among liaison groups
  • Amongst ourselves
  • Easy, obvious, and visual
  • Sustain groups like EdTech partners
    • Someone in ACCORD to be accountable?

...

  • Decision making power of ACCORD?
  • We ARE the champions
  • How does ACCORD related to other groups, e.g. IT-SPAARC? Governance process?
  • Achieving transparency
    • Know what services exist and the types
      • Storefronts
      • Backend
    • These groups should be communicating!
      • Set a date [ ]
      • Clearing house
      • Details
  • Human contact -> Relationship, high-touch contacts/liaisons can be wildly expensive
  • Graduate vs Undergraduate Education
  • The Research question (To add more detail, what I said was that to me (and maybe to some of our users) the phrase "academic computing" seems to include research as well as teaching, so I would expect our group to deal with both.  And others commented that to them the lines of classes/research can be blurred (e.g. UROPs, graduate thesis work).--Kate McNeill-Harman

What ACCORD will do

  1. Capture ideas, synthesize, communicate back to today's workshop attendees and on ACCORD web site
  2. Recommend next steps -> "Top 3" actions
  3. Moira list (question)( ? )
  4. Provide more granular list of activites
  5. Resurrect EdTech partners
  6. Roadmap
    • Compile and distribute
    • Work and people
  7. Departmental people