Scenario:
Alyssa P. Hacker works at the Maseeh desk during the day. She’s not associated with MIT in any way other than her job. Today she received a package for Ben Bitdiddle, which she placed in bin 3.
Three hours later Ben Bitdiddle turns up at desk and tells Alyssa that he has a package. Alyssa looks up the package and then marks the package as picked up. She then goes to the back room to retrieve Ben’s package from bin 3 and give it to Ben.