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This section is to develop Operational Level Agreements (OLAs) between IS&T teams and influence IT service levels. This wiki is a working-documents area, not the home for completed policies. |
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Summaries
- Business Intelligence: Working on single OLA between Customer Support (CS) and Business Intelligence (BI) team for all BI services.
Attachments
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*Summaries*
* *Business Intelligence:* Working on single OLA between Customer Support (CS) and Business Intelligence (BI) team for all BI services.
*Attachments*
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