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- What do we want to know? Which leads to, what to we need to collect? (We did this earlier in the process, but we should articulate.)
- Do we do sampling? If so, how? See RG articles.
- What tool could we use? Most action items above relate to this.
- What model of evaluation should we use? For example, READ scale?
Assignments: Please add your name to the two assignments that you will be doing.
- Investigate Zoho Creator (see Reference Statistics Review for link) (Bill) http://creator.zoho.com/william.helman/reference-stats-v-0-1a/#Form:Reference_Statistics
- Investigate Excel and macros (see Reference Statistics Review for link) (Remlee)
- Correlate door counts and ref stats (LRH)
- Find out what stats are required for ARL and for the MIT Libraries (ask Steve) (Remlee)
- Summarize READ Scale for our consideration (see Reference Statistics Review for further info) (Bill)
- On RUSA Guide to Measurement and Assessment (see Reference Statistics Review for link), each of us will look at a section's bibliography. Goal is to identify anything that might specifically be of interest for this group's task.
- Reference transactions: volume, cost, benefits and quality (LRH)
- Cost/Benefits Analysis (Remlee)
- Quality Analysis: Patron needs and satisfaction (Heather)
- Use, usability and collection assessment (Heather - this actually is all collections-related, so doesn't apply to our desire to assess usability of reference statistics.)
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