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We also performed demos with varied thoroughness for comparison. Then, for one user, we performed a demo of the full functionality of our site, including account creation, step-by-step event creation, business-results, and message sending and viewing. For the second user, we performed the same demo, except we did not show the message viewing component in My Events. And, for the final user, we did not perform a demo.
User 1
User 2
User 3
The third user tested the site without a demo from us beforehand. He immediately clicked on the "Create Event" tab in the header. He had no problem choosing a charity, but after its logo appeared in the square display, he became confused. He tried to click around the logo, thinking it might be a button. Then, he tried to click the "Logistics" display square instead of using the "next" button at the top. When nothing happened, he paused, looked around the page and noticed the top buttons. He ended up clicking the "Logistics" header button instead of the "next" button to continue to the logistics page. In the logistics section, he entered an address "77 Massachusetts Ave, Cambridge MA 02139" instead of just a city, which caused the full
Reflection
Overall, the project was a tremendous learning experience, and like all learning experiences, this meant doing some things right, but also making a lot of mistakes. If we had to do it again, we would have went about the design process slightly differently.
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However, there were some decisions we still feel are strong ones. We received a lot of positive feedback about the overall simplicity of the site site.