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- Calendar view does not default to selected trip dates - Major (Fixed)
Both Users 2 and 3 could not find events on the calendar originally because the calendar view did not default to the selected trip dates. Therefore, users had to navigate through an unfamiliar calendar interface to the dates they desired. This issue was not fully apparent to the developers because the start date of the trip defaults to today. This issue was easily fixed by changing a setting in the calendar initialization. - Users must hit refresh button to apply new date range - Major (Fixed)
After selecting the dates, Users 2 and 3 struggled to apply their changes; they expected that the new dates would take effect immediately. They did not realize they had to hit "Refresh Events" in order to apply their changes. This issue - Users did not understand the map affordances - Major
Users 2 and 3 did not select schools from the map or click on the map in their initial run through the tasks; older users may be less familiar with viewing and clicking on map clusters. User 1 discovered the affordances associated with the clusters and the map pins by accident. Help text would be a convenient way to allow users to discover these affordances. - Users did not immediately understand the relationship between displayed search results and map display - Minor
The displayed search results only include those search results that are within the viewport of the map. Text which explicitly labeled the list of results could help explain this (e.g., "Results in map view") - Users did not understand the ordering of the search results - Minor
User 3 did not realize that the schools were ranked according to how well they matched the user's search criteria. Using more explicit text for the results list woud also clarify this issue; a header like "Top Results in this Area" could be an effective fix.