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Evaluation

Test User Selection

The users that we selects are two desk workers and one dorm manager. They are in the mid 30 or 40 and familiar with technology and computer. In addition, they are doing these tasks quite frequently using very different platform including yellow card, spreadsheet, and web interface. We expect them to bring different views to our web interface based on their diverse backgroundWe selected our test users by the same criterion we used to select people for testing our paper prototype, since the user classes for our problem had not changed since then. Essentially, we had two major user classes, dorm managers and desk workers, and so we found users from those to test our prototype. We had just one of the users from previously test our interface this time to help see whether the fixes we had for problems before were found to be helpful by the users, and to make sure that we didn't have regression; this user was a desk worker, and we call him User 1 from here. For the second user, we asked a house manager we had not interacted before, from another dorm, to evaluate our interface; we felt that since they were new to the interface, they'd be able to evaluate our interface from the perspective of a total beginner. For the final user we tested for this iteration, we asked another desk worker from the dorm we live in who had not used the interface before; this time again for the sake of having a beginner test our interface, and also be from the desk worker class rather than the house manager class.

Test Briefing

Most of our users were the same ones we used for testing our paper prototype and so were already familiar with the scenario and the purpose of our interface. Nevertheless, we reminded them of the following scenario:

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