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- User comment:
- User wants to have the room and resident information on the main page (resident centric rather than task centric) so that she can quickly look up information such as the requirement in task 5.
- Resident name should be separate into first Name and last Name.
- The user thinks having room size (in square foot) might be useful.
- The Overall reaction is positive.
User 3: Desk Worker
- Task 1:
- The user finished this task very quickly without any problem.
- Task 2:
- The user didn't notice at first and still search on the main page for the floor information. After suggestion from the facilitator, he navigated to the floor plan to look up the information.
- Task 3:
- The user didn't notice the auto-fill option. He didn't see the list of available room. He had to navigate to the floor plan in order to find the information of vacant room. After he came back, his previous information disappeared.
- He needed reminder in order to use the auto-fill option.
- Task 4:
- He finishes this task faster and used the auto-fill option.
- Task 5:
- He navigates to the floor plan to find the information after the facilitator's suggestion.