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- Task 5:
- The user was confused on where to look for resident information. He tried the search function on the main page first and then follow the suggestion by the facilitator to explore other options on the page to click on Floor plan.
- User's comment:
- Overall, the user thought that the website would take a little bit of time to learn its functionality, but for the most part is intuitive
User 2: Dorm
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manager
- Task1:
- The user seemed confused about the filter options and need explanation on that.
- She also didn't understand what the 0/4 on the progress bar represents.
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