First Iteration of paper prototype: Usability issues
Host 1:
Setup stage:
*confused by why "upload" doesn't do anything (expecting some feedback?)
*not obvious what private/public means (for group's' viewing permissions) - maybe use different words
*might want to add more groups
Reviewing feedback stage:
*after clicking on the floating general comment on the bottom right hand side, wonders how to un-collapse
*when filtering feedback, confused by X,Y comments vs comments list
*not sure about tabs, would expects entirely new content, not filter -> maybe use boxes checked/unchecked to indicate filtering
*didn't notice/understand version UI ("timeline" confusing); suggested thumbnails for different versions
Host 2:
Setup stage:
*Doesn't see how to drag and drop art. confused as to lack of feedback in dialog. wonders why it doesn't show art, unclear how to advance. wonders why the upload link shows on the left
*Trouble finding next step button “customize critique”
*find back button “customize critique” confusing
Reviewing feedback stage:
*Thinks timeline is a slider, would like to drag it to review feedback from different times, then tries to press it
*Doesn't immediately see who entered a specific comment
*wonders about the difference between annotations (comments localized on the pictures) vs overall comments on the right
*unsure how to filter comments by categories
Host 3:
Setup stage:
*wondered if anything happens when dragging art into dotted square. Clicked upload after dragging art, confused about what the dialog box does, wanted to upload cat's photo again. didn't see anything happen after drag.
*not immediately clear how to get to the next step, but then found customized critique button.
Reviewing feedback stage:
*Hits friends tab first, taps technical comments, then general (never collapses)
*Presses mentor tab, accidentally erases checkbox on Technical.
*Clicks on URL in comment, but no UI for this
*wanted to slide timeline slider
...
*Wonders what the “post” button does – thought comments appeared automatically, assumed she is done
*searching for who requested feedback
*see cursor for comments
*thinks the color green (for “default” category) is “her” color, instead of color of category (in comments)
*wants to edit her comments (both localized on the picture, and the non-localized on the right?) – type but cannot currently.
*Side bar on the left not intuitive - thinks of it as filters for comments of a category
Second Iteration of paper prototype: Usability issues
Host 4:
Setup stage:
*setting a title: feel there could be a default title (such as the file name)
*not clear what a reviewer group is "I don't know if this means the reviewer can see the groups or i can see the groups". Would rather instead be asked "would do you like your reviewers to be?"
Reviewing Feedback stage:
*did not try to explore the groups tabs at the top by herself, unsure what the effect of the tab may be ("would the default be all if there aren't multiple groups? I expected to see friends since this is the only group who I asked for feedback").
Host 5:
Setup stage:
*unclean about the meaning of groups
Review Reviewing feedback stage:
*unclear what an overall comment is.
*wondering at first who the comment is from.
Host 6:
(same as commenter 6)
Setup stage:
*setup progress: would like to have a progress bar in the bottom (i.e. "step 1 of 3"). Also a way to skip to the end.
*categories: not completely sure how to use these categories, may want to ask a specific type of feedback that does not fit under these, through an optional textbox
*group members: wondered who are the members of each groups (mentors, colleagues). Ideally would drop down list of email in each? Define your groups with a drop down?
*group public/private: not clear. Maybe "drag for public/private comments"
Review feedback stage:
*efficiency/safety issue: if host mouse through annotation on picture, it scrolls to the corresponding comment on right, host loses their position, which is disturbing if they scrolled to a particular comment on the right. No need for this double display.
*versions: would like to know how the feedback compares.
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