Page History

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Task 1 - Observations/Usability issues:

1. The user wants to know the price of each adult or kid ticket as well as who qualify as kids.
2. The word “Name” on page #2 is confusing when the user buying the ticket is not the credit card holder. .
3. One user asks why he needs to enter an email address and the corresponding privacy policy.
4. One user asks the difference between a confirmation number and ticket number. And she is unsure how to proceed to enter the aquarium.
5. There is no need to show ticket once inside the aquarium.

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Observations/Usability issues:

1.The user suggests that it might be unnecessary to go to homescreen since she asks “Do I need to go back to home to find blue penguin?”
2. It’s unclear what “Find in map” button does. Does it show only the specie location or all the related event location?
3. After clicking on “Find in map” button, the map shows no tank number.
4. There are two ways of finding events. Either by searching animal or by clicking on “Map& Events”. It’s unclear if the two resulted maps will show the same events.

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Task 4 - Observations/Usability issues:

1. It’s unclear if users could search “red fish” and find the fish info.
2. The individual tank shown on the map does not seem clickable since the user does not know that they could click on the tank to show the information of the species in the tank.
3. What does the button “Map&Events” on page #7 does? The user is confused by this button since she gets to this page through that button on home screen.

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