Page History

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click on circles and triangles to read bubbles
“I expect the bubbles to close automatically when I click a different location”
click on section
“I would like if it at least said the name of the section”

User 1 - Changes made to the prototype after this test:

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Image Removed

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• Added "today button" to save the typing time if this is the case (more common case)
• Information about the payment method was separated to avoid confusion

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Image Removed

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• The map legend was deleted because its meaning was not clear for the users. Showing now events more clearly

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{html}</div>{html}

3.2 User 2:

{html}<a href="javascript:showhide('design3');" id="design3show">Show</a>{html}

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Image Removed

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{html}</div><div id="design3" class="hidable">{html}

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User 2

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{html}<a href="javascript:showhide('design3');" id="design3show">Show</a>{html}

{html}<div id="design3" class="hidable">{html}

User 2 - Observations:

Task 1: Buy 2 tickets

Click tickets
Starts filling out information
(The user thinks expiration date is for the tickets)
(The user realizes it’s for the credit card when he reads ‘security code’)
Picks Boston first, then changes to California (his home town)
Click Buy

Task 2: Find the location of the Little Blue Penguins

Search for ‘penguin’
Clicks on ‘look on map’
“I know I have to head over to that triangle now”

Task 3: Find the schedule of events about Penguins

Search for ‘penguin staff session”
“I can go it’s 4pm”
“I don’t know if the number of current attendees means there is no space left”
“I’ll now head over”

Task 4: Find the location of a specific event

(Confused, don’t know if to search)
Go to floor
Click on one of the symbols
“It should keep the titles for each one and more info should be on the legend”
“Legend is hard to find”
“Bubbles should be larger”
“Hover over should show titles”

Jeremy Comments:

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- Observations:

Task 1: Buy 2 tickets

Click tickets
Starts filling out information
(The user thinks expiration date is for the tickets)
(The user realizes it’s for the credit card when he reads ‘security code’)
Picks Boston first, then changes to California (his home town)
Click Buy

Task 2: Find the location of the Little Blue Penguins

Search for ‘penguin’
Clicks on ‘look on map’
“I know I have to head over to that triangle now”

Task 3: Find the schedule of events about Penguins

Search for ‘penguin staff session”
“I can go it’s 4pm”
“I don’t know if the number of current attendees means there is no space left”
“I’ll now head over”

Task 4: Find the location of a specific event

(Confused, don’t know if to search)
Go to floor
Click on one of the symbols
“It should keep the titles for each one and more info should be on the legend”
“Legend is hard to find”
“Bubbles should be larger”
“Hover over should show titles”

Jeremy Comments:

Regarding ticket screen, “there is no info on the top”, “cc info and ticket information
should be separated”

Changes made to the prototype after this test:

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{html}</div>{html}

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