Page History

In the initial prototype, the user was presented with the following dashboard.  Tabs on the side provide the user the ability to filter the result set (not implemented in the first paper prototype).  The center column provides a list of jobs separated into 3 categories: unassigned, assigned, and recently completed.  Jobs have the ability to be clicked ("focused"), or starred.  The rightmost column shows the currently selected or focused job.  A description of the job, the ability to mark it complete, assign it to a worker, and create updates on the focused job.

The user is able to star jobs in the center column by clicking on the star to the left of the job title.  The UI is simply updated to reflect the starred job.

Users can assign a focused job to a list of workers.  The assignement is done in the right column by clicking the dropdown list of users.

When a user assigns a job to a particular user, the UI is updated to reflect this by showing the assigned worker on the right side of the assignment widget.

Notifications are presented to the user in the upper left.  The notification widget is updated with a count of the number of notifications.  In the paper prototype, the mechanic created an update on a particular job (see the focused job update section), which created a new notification in "real time".

address

address filtered

new none selected

new selected

selected starred

tab filter

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1. Users felt bombarded with information when they first looked at the website.

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2. Users did not understand the connection between the middle and right panels.

3. Users had difficulties finding how to mark a task as important.

4. Users wanted to use the tabs on the left.