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Task 1 - as parent, create job:
- Clicks "manage contacts"; we are confused, but get her one; clicks X
- Clicks "create job".
- paints over all the times, clicks post; liz says that's an error
- paints over only friday, clicks post; liz says that's wrong too
- clicks to show babysitters' availability, clicks post
- after much prompting clicks my schedule's flexible and uses it as intended
Comments: "Doesn't it make more sense that I'd post friday first and wait to see if anyone responds to that before worrying about thursday or saturday?"
Task 2 - as babysitter, apply for update schedule:
"I click all my green buttons and all my okay buttons and press save" (this task got somewhat confused because we gave her the "apply" task first and then told her she should be editing her schedule.)
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Comments: "I'm not sure what you're trying to do with the good and okay thing - for flexible jobs maybe, but for a babysitter you will have times when you are available and times when you aren't"
User 5:
Task 1 - scheduleas parent, create job:
- Clicks Create a Job
- Selects the Friday time and posts job
- We ask about multiple times - doesn't immediately see how to do so, wants a rank order preference
- Finally finds Flexible schedule button (we should make this big and obvious)
- Clicks 'ok' thinking it will confirm this schedule - not obvious
- Does want the interface to give range and time, is not intuitively convinced of what our representation means
Task 2 - as babysitter, update schedule:
- Attempts to use the calender filters to make the schedule
- Thinks the displayed schedule represents her schedule
- Doesn't notice the 'edit schedule' button
- When prompted, opens the schedule and paints over everything in green
- Is confused by the 'good'/'ok' difference
- Is confused by the paining metaphor (clicking 'ok' to change color and then interacting in a different state)
Task 3 - Apply as babysitter, apply for a job:
- Completes successfully without issue
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- 'seems pretty good and simple, but might be hard for non-digital natives like me'
- good and okay are probably confusing, maybe first choice / second choice or preferred / acceptable, maybe go up to three choices for parents
User 6:
Task 1 - as parent, create job:
- clicks "create job"
- paints everything
- clicks "show babysitters' availability"
- "I wonder if I have any preferences between them; I pick Alice and Charlie as my favorites." Shows availability of Alice and Charlie. Posts job to those two. "Selection should propagate from 'show availability' to 'post'."
Comments:
- View your jobs is kind of confusing; I'd be curious whether it's from a babysitter point of view or what.
- My schedule isn't flexible - it's 7-12 always - so 'flexible schedule' didn't seem like an option I should use.
- Also I would handle a flexible schedule by checking availability for each of my preferred times in order, and posting the possible one that works best for me.
Task 2 - as babysitter, update schedule:
- "Babysitter schedule needs times - I have no idea what I'm doing because there are no times"
- Tries clicking job on Friday, xs out of the job-application window
- Clicks job on Saturday, applies for that one
- Finds edit schedule button, clicks
- Paints over stuff; understands WhenIsGood; hits save
Task 3 - as babysitter, apply for job:
(she's already done this while trying to edit schedule, so we don't make her do it over)
Comments:
- Try to combine babysitter schedule editing / jobviewing calendar screen
- Make it pretty