...
- Wanted to contact the babysitter directly
- Babysitter interface was very usable; but parent's was confusing.
- Couldn't figure out how to navigate to the profile/contact info of a babysitter.
Round 2:
User 5:
Task 1 - schedule
- Clicks Create a Job
- Selects the Friday time and posts job
- We ask about multiple times - doesn't immediately see how to do so, wants a rank order preference
- Finally finds Flexible schedule button (we should make this big and obvious)
- Clicks 'ok' thinking it will confirm this schedule - not obvious
- Does want the interface to give range and time, is not intuitively convinced of what our representation means
...