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In the original design we had four tabs at the top: Profile, Jobs, Schedule, and Contacts. These swapped between screens. The names were confusing and not sufficently sufficiently self-descriptive. After an initial user test, we made the change to design 1.5.The only changes were the removal of the tabs, adding a button in the upper right to allow schedule/profile editing, and having clicking on families or babysitters bring up contact information.
User Interface Design 2.0
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User 1:
Task 1 - post your avalibilityavailability
- Completed without issue
Task 2 - look up bedtime
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- Had trouble realizing he had to click 'edit schedule'. Tried clicking 'display schedule'.
- Wasn't sure what, if any, the default color to paint is. If we want it to be 'good' we may wish to highlight this.
- "Every week I have to come enter/reenter my schedule?"
- Suggested log in/out button.
User 3:
Task 2
- Clicks on family name and completes the task
Task 1
- Clicks 'edit schedule'
- Drags down over available calender squares (once again misunderstanding our metaphor but it will result in the correct behavior).
- Only fills in 'good' times - assumes that they do not want to babysit before their test.
- Questions what the initial paining status will be ('good' vs 'ok')
- Seemed initially confused by the 'ok' setting, but ends up using it correctly.
Task 3
- Checks displayed babysitter availability; does not notice checked/unchecked babysitters
- Completes the task with the schedule
- Wants to know why they couldn't just contact one of the babysitters directly
Task 4
- Tries to click on the names in the middle to bring up more information.
- Successfully checks schedules with preference.
Comments
- Wanted to contact the babysitter directly
- Babysitter interface was very usable; but parent's was confusing.
- Couldn't figure out how to navigate to the profile/contact info of a babysitter.