| Design 1:
In this design the jobs are organized by their progress toward completion (New Requests, Not Started Jobs, In Progress Jobs, and Completed Jobs). In the New Requests area managers can assign their workers to particular repair jobs by selecting their worker with the drop down list and then clicking the Assign button. Then the job is moved to the Not Started Jobs area. Users can change the order of jobs in the list (i.e., to visually change their priority) by clicking and dragging on the texture on the left of the job. Managers can also add notes for each job by clicking the Notes button. A window will appear with notes previously written and will allow the manager to add new notes. Workers will have a similar interface to the managers’ (except for the ability to assign workers to jobs). Clicking on the Contact Info link at the top brings the user to a new page that lists workers contact information. |
 | Design 2:
This design organizes repair jobs by the repair area (Air Conditioning and Heating, Plumbing, Electrical, Electronic, etc). Also, upon clicking on a job, more details about that job will appear. In the picture below, clicking on the Shower not draining job will expand that job in the Plumbing section, and the user will now be able to modify worker assignments, update the job status, and add notes. The user can access contact information the same way as in design 1.
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 | Design 3:
This design is for a tiny screen interface and potentially a touch screen phone. The design allows the user to view All the jobs or just the Important jobs by clicking on the appropriate tab. At first only basic information about each job is listed (name, location, status), but when the user clicks on a job, it is expanded and the user can add/view notes, mark the job as completed, or mark it as important. Worker assignments are not included on this interface because there is not much room. Perhaps this could be a mobile web version of the application that workers/managers may check occasionally throughout the day, assuming that they already checked the non-mobile version of the website (that has more details) at the beginning of the day or during lunch break. However, the user can view worker contact information by clicking on the Address book area. Worker names will appear with buttons next to them that allow the user to quickly call or email the worker.
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