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User Groups:

  1. House Manager
    1. Age: generally older than 50 years old
    2. Education: educated in operations or dealing with managing systems
    3. Experience:
      1.  Housing
    ## Housing
      1. : 15+ years of housing experience
      2. Technology: Uses Windows computer and knows how to use the computer systems, but still am unsure how to deal with problems on the computer (e.g. what happens in response to a confirmation dialog)
    2. Usage: deals with assigning what requests are more important
  1. Mechanics 
    1.  Age: Generally Older than 40
    Mechanics (Need to be researched)## Age: ??
    2. Education: ??
    3. Experience:
  1.  
    1. Housing: ???
    2. Technology: Does not
  2. Usage: has to prioritize a list of tasks

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