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Design 2 takes an illustrative approach, catering towards those who are illiterate or have poor English skills. The There are 2 motivations behind designing with this group in mind. First, one of our interviewees was an immigrant who had trouble connecting with other parents due to language barriers. Second, although parents as a whole are generally capable of using technology for their daily needs, they prefer interacting with simpler interfaces that are easy and intuitive; an illustrative approach would satisfy this need. As such, the design optimizes for learnability, but sacrifices efficiency.
This storyboard aims to walk through most important features of Design 2, from Jane's initial sign up to Jane dealing with her first scheduling conflict.
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