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- Learnability: Images are easy to understand for people who are not fluent in English.
- Learnability: There isn’t an overwhelming amount of text; by information foraging theory, the interface provides good information scent.
- Learnability: When users are trying to find a carpool, the progress bar clearly communicates how many steps are left in the process.
- Learnability, Efficiency, Safety: Auto-complete helps user understand what they should input.
- Efficiency: The schedule view prioritizes the most vital information first (the user's next pick-up time), while presenting less vital information as links.
- Efficiency: An editable schedule is linked beside the group chat interface, in anticipation of the fact that a major reason why the parents would need to communicate with each other is that they need to swap days.
Cons
- Learnability: Images do not mean the same thing to everyone and may actually confuse some people who are unused to seeing them.
- Efficiency: The user must click "Next" every time; the form is not located all on one page.
- Efficiency: The user needs to click through multiple levels of button links to access groups, which could be slow and frustrating if the user has many carpools.
- Efficiency, Safety: Pop-up windows require that the user first exit out of the window before going anywhere else. If the user seeks to return to that window, they'll have to go through all the steps again.
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