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Please note: all names have been changed to preserve anonymity.
Problem Statement
There is unsatisfactory communication between teachers and parents. Oftentimes, important information does not flow efficiently and reliably between teachers and parents.
Parents complain that they are not aware of all their child’s assignments or of the activities in which their child participates.Teachers complain that they have a difficulty getting items like permission slips back from parents. Parents have a hard time reaching teachers and teachers are sometimes overwhelmed by overly-involved parents.
Teachers
Teacher 1
Ms. Frizzle is a 54-year-old elementary school teacher. She has been teaching the 1st - 3rd grade for 23 years. Ms. Frizzle thinks that good communication with the kids' parents is a crucial and will affect the students' grade and behavior in school, especially if a kid is having difficulties. On a regular basis she meets parents twice a year during PTA, and unless the circumstances require she would rather not meet with parents in person. She would prefer to inform parents in an indirect way (note, email, etc.) as long as this won’t take too much time.
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