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1.) Josh is former accountant, who recently moved into a nursing home. He was concerned about keeping in touch with his previous community and reminisces about his neighbors with whom he use to regularly chat with. He misses being in the immediate vicinity of his grandchildren and tending to his garden. He mostly uses his phone as means to communicate with grandchildren and friends, but occasionally gets emails that he checks and replies to on the public computer in the nursing home. He has a facebook account that his youngest grandaughter Sarah made him a while ago, but he barely uses it. His profile is mostly empty. He finds facebook difficult to use, but does check this "nursing home's society's facebook page", that gets updates of various weekend events held by the society. He wishes there was a medium for him to connect with his grandchildren, but the constantly changing functionality and numerous options are too confusingOn being told about social networks and how people (including his grandchildren) use them to stay connected, especially facebook, he talked about how he always found the numerous options, the changing layout very difficult to get used to.
Lessons Learned:
- wants to keep in touch with his old friends and family.
- Facebook & other social media is too complicated/cryptic for everyday use.
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