...
- Age: 17-22 years old
- Education: Candidate for Bachelor’s/Master’s degree at MIT (and thus generally proficient in verbal/mathematics skills)
- Experience: ##
- Housing: Anywhere from 0 months to a few years of desk working experience
- Technology: Generally computer-literate. Comfortable with operating/exploring desktop software (on Windows at least), web applications, and mobile applications.
- Usage: Deals with residential information (e.g., extremely static information like a resident’s room number or forwarding address as well as transient information like what items a student currently has on loan) on a normal basis.
Goals
- House Managers## Managers
- Easily charge residents fees and monitor monetary transactions with residents
- Easily enable/disable student access to dormitories via students’ ID cards.
- Eliminate work redundancy (e.g., in maintaining consistent resident information) across disparate systems, each responsible for handling different housing functions.
- Desk Worker## Worker
- Efficiently read and update static resident information (e.g., student room number, forwarding address, etc.) to handle student needs (e.g., redirecting mail to students’ forwarding addresses when students are absent).
- Efficiently read and update transient resident information (e.g., what items a student has on loan, what packages are available for said resident, etc.) for handling other student needs (e.g., checking in/out packages, etc.).
...