Observations & Interviews
NOTE : Names of people interviewed have been changed to preserve anonymity.
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- people living together keep track of recurring shared expenses manually via notebooks.
- Trips taken together often involve multiple expenses which are difficult to keep track of.
- User would like to know exactly what he spent on during the trip, both individually and as a group.
- Recording (Data-entry) these expenses using smartphones and spreadsheets is not easy since it requires all the expenses to be recorded either on the same phone, or requires consolidating multiple sources, or sharing spreadsheets online.
- Calculating expenses can often be tedious when done by hand.
- Automating the process using scripts seems like a temporary patch with potential for a cleaner alternative.
User Classes
Students
- Students often enjoy having meals or shopping together with friends.
- Most students prefer paying individually by splitting the bill.
- Some teenagers do not have credit card or checking account so that they have to pay by cash, which makes the paying process even more inefficient.
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- Organizations often need to purchase public facilities, which should be paid by every member.
- The amount in the bill might be relatively large.
Needs & Goals
People who make the payment
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