User Observations & Interviews

Please note: all names have been changed to preserve anonymity. 

Teachers

Teacher 3

Ms. Morgan is a music teacher at a public middle school.  Over the past years, she has found that parent involvement is generally important and helpful in their children’s education.  However, it was sometimes difficult to reach the parents.  For example, some parents didn’t pick up their phones and some did not have e-mails.  Nevertheless, Ms. Morgan has a lot of information to convey to parents, such as concert location, times, and dress codes.  In addition, she would like to communicate with the parents of the children who are struggling as well as offer compliments if the students did well.

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