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Her process of getting a babysitting job would be to wait for a parent she worked for to call her and ask if she was free at a specific time. If she was not free at that time, the parent might ask her for friends that might be.

User Classes

Babysitters

• Might be managing many families that they babysit for
• Possibly don't drive
• May have frequently changing schedules

Parents

• May be less familiar with technology
• May also have frequently changing schedules

Needs and Goals

Core Goals

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