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- Student desk worker:
- non-MIT affiliated desk worker:
- observations
- she writes lots of sticky notes to tell the next desk worker about something she did that the current system isn't capable of handling
- things she wishes she could do
- leave virtual sticky notes
- things she dislikes
- no timestamp for when residents pick up packages
- things she likes she wishes
- looking looking up the date/time a package is registered and by whom
- the
- database of keys includes their ID numbers. She can use this to make sure that students return the key they were loaned
- she likes that the current system displays the name of the person who last checked out an item
- observations
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