| Problem Statement GR1 - User and Task Analysis
In communal living spaces, facilities such as laundry machines are often used by multiple people. Often, the number of machines is limited, and there are not enough dryers or washers for all those who want to use the laundry at a particular time. Users do not have a reliable way to check several aspects of the laundry facility without being present in the laundry room:
Whether any machines are open
How long the wait time is to start a new load of laundry
Whether the user's laundry is finished
Whether any machines are broken Even though they might be present in the facility, some information is not available to them. This information includes: Who owns the laundry occupying a machine which has finished running
What dryer settings should be used if wet laundry is to be moved to a dryer
Who is the facility administrator (to be contacted if a machine is out of order) We plan to create a website that allows users to set up a laundry checking system. It will provide automatic notifications to users when their laundry finishes, allow users to leaves notes with laundry care instructions, and give users a way to view the current status of all laundry machines remotely. |