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- Support of personal content management tools. Users need more help than with just citation management or data, and we can fill that need. Peter Cohn and Remlee Green are working on developing a guide and class to support personal content management by IAP 2013.
- Not enough support for betas program. In order for this service to be successful, it needs help from staff throughout the system, and many staff members are too busy to help. We need to nurture the spirit of creativity and experimentation among all library staff in order to continue supporting the program.
- The organization has yet to review and clarify how space planning/strategy should happen below Steering Committee. There are questions to be resolved surrounding the short and long-term care and feeding of our public spaces.
- We need to fill the long-standing gap of missing web technical support.
- Contintue to find ways to reach out to the rest of our organization and bring user needs into everything we're doing.
10. Web & social media stats
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