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No. | User Task | Summarized Observations | Plans for Improvement | |
|---|---|---|---|---|
1 | Create a new trip called "Alaska Vacation", by plane from June 1st - June 8th | three | Users generally had no problem completing this task. The particular android phone we were using did not have a clear ENTER / DONE button on the built in keyboard, and one user was unsure of how to finish typing and close the window. | None |
2 | Pack 2 shirts into your backpack | Two of the users intuitively dragged the items into the backpack, then realized it dragged all the shirts as opposed to just 2. One of the users attempted to drag all the items back, but was unable to do so as this function does not exist. Users that made the mistake were able to move the items back on the shelf after they had understood the difference between dragging and clicking, and easily corrected their errors | Implement ability to DRAG items to different parts of the application, and not just to the backpack (eg, to the shelf, to the bubble that described what was in the backpack). Make the distinction more clear at the beginning - perhaps some popup TIP dialog. |
| what |