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Because this app is highly focused on efficiency (being able to quickly move and checkoff items), there are shortcuts that can be better understood by learning from other sources (eg: other people, or a short introduction video). In this case, learnability was sacrificed in this area in order to simplify the application, and to conserve the limited mobile screen space. The testing procedures were as follow:1.
- A briefing video was shown to the user that summarized the purpose of the application, and gave a few pointers to using the application. The video can be found here.
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- Users started the application, and were given enough time to read the introduction.
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- Users
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- were given a series of index cards that contained a task (shown below), and were told to complete each one as specified. There were 11 tasks in total, each task targeting a different functionality of the application.
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- Users received Skittles candy as compensation for taking time out of their busy schedules to test our application.
Raw Observations
These are observations that were recorded during the testing procedures. The document can be found here(opens a google document).
Summarized Observations
These are summaries of what was observed throughout the three users that tested PackIt.
No. | User Task | Summarized Observations | Plans for Improvement |
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1 | Create a new trip called "Alaska Vacation", by plane from June 1st - June 8th | three | what |