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Hello and thank you for help us with our project, OpenMenu! This is _____, __ ___, and _ ____. Picture this: You are going out to a restaurant on a Friday night with a couple friends. When you are seated, you notice that instead of menus, your waiter has grabbed tablets instead. Your waiter informs you that the restaurant is trying out a new electronic ordering system. The purpose of this new ordering system is to make ordering and waiting at restaurants faster and more efficient and to entertain customers while waiting for their orders to arrive. To help us test the system, we're going to ask you to do some scenario tasks. |
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Description of Problem | Type of Usability Issue | Possible Solution |
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User did not understand what "Compare List" button did | Affordance | Change Wording |
User did not know how to remove an item from their order | Learnability | Adding more information of their order in the actual menu (Better Affordance). |
User assumed that they can sort the "Compare List" by clicking on the label (such as "Price") | Efficiency/Affordance | Implement sorting in "Compare List" |
4. Reflection
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User and Task AnalysisComing Soon. |
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DesignsComing Soon. |
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Paper & Computer ProtypingComing Soon. |
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Heuristic EvaluationsComing Soon. |
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User TestingComing Soon. |