...
Task 3: This is a picture of task 3 from our second iteration. On our first iteration, the task told users to incorrectly type a letter to simulate making a mistake. For our second iteration, the task did not tell users to mistake, rather during testing, when users were halfway complete with task 3, we told them to “change a letter”. We found users in our first iteration became preoccupied with making a mistake, and our prompting would more closely match an actual error.
Observations/Photos
User testing pointed out two types of flaws in our design
1) Actions which we thought were intuitive
2) Actions we hadn’t considered
We successfully conceived and covered all the cases that our users attempted, but our users pointed out very basic actions, which we designed, that they found counter intuitive.
...