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We didn't have any further problems with replying functions.
Sometimes, our testers expected to have the ability to claim machines. We decided that this would introduce too many usability problems, because it is possible that some users of the laundry room would not use our application. We want the app to add to existing functionality without being necessary to the function of the laundry room.
Expansion Potential
During our second round of testing, we arrived at severalÂ
Prototype Iteration
Based on the observed interaction with task 3, we decided to change our popover to reflect a 3-D button marked "Reply" instead of "Message User," as seen in our second prototype iteration. We also changed the "Leave your own note" caption to "Leave instructions," which is less likely to be confused for replying functionality.
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