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The sharing of location data is important to anyone with a GPS in their phone. This is a broad population. We performed contextual inquiry to learn more about how people use existing systems, and what features they might like to see in a location-sharing app. In particular, we inquired about social and commercial uses of location-data sharing. We interviewed people who represented

  • less-savvy/non-users

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  • medium-savvy users

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  • very-savvy users 

users of location data sharing services.

Less-savvy/non users:

This user is a middle-aged iPhone owner who does not currently use voluntary location sharing. She believes her location data is being used by a variety of applications, but isn’t sure which ones or what it’s used for.

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Suggestions given by the subject:https://wikis-mit-edu.ezproxyberklee.flo.org/confluence/pages/editpage.action?pageId=82316005#
1. Sharing location with friends and family when traveling is attractive
2. Sharing semi-private location information with companies is attractive when

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- example: Has my friend returned from vacation yet?

Medium-savvy users:

This user is a 27 year-old, married, software engineer. He has used most of the location-based apps on a fairly regular basis (around once a week) because of his interest in receiving offers for goods that are of interest to him. For example, he uses Foursquare to get frequent flyer miles at airports and Subway discounts. He also likes to know where his family members are present. He uses social networks on a regular basis but prefers not to be overloaded with information and thus controls his settings with care.

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1. Would prefer to have a service that automatically prompts about sharing information when he’s a new location but notifies him and asks for his approval.
2. He would like an app that would automatically learn from his behaviour without him having to tell it what it should do at each stage.

Very-savvy users:

This user, who we’ll call Joe, is a 26-year old student who uses location-based services like facebook check-in almost every day. He is also using other involuntary location services. He likes sharing his location information with his friends because it is a useful way to convey his personality and interests to other people. However, he is sometimes hesitant to publish his location for fear that people might know too much about him. Joe is also interested in sharing his location information in exchange for discount offers from stores.

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  • Define people to share with
  • Define type of aggregate/derivative data to share
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    (2) View notifications about friends’ locations
    (3) Opt-in to offers from companies/organizations/retailers
    (4) View/edit your existing relationships

Detail:
(Goal, precondition, location, frequency of use, how learned, possible errors, time constraints, who else involved)

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