GR1 - User and Task Analysis

User Analysis

We have identified two main user classes: MIT students (both undergraduate and graduate) and MIT faculty/staff. To explore our user base, we have interviewed two undergraduate students, one graduate student, and one staff member. Our interview process was conducted face to face, and users were asked a series of multiple choice and open-ended questions.

User Classes

MIT Students
Undergraduate and graduate students who can verify their identity with MIT certificates.

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User 3: Undergraduate Junior at MIT, who stays at MIT during her summers.
Denise is a 20-year old MIT junior majoring in Chemical Engineering. She enjoys meeting new people and generally having a good time.

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• Information Security: For Emily, privacy is very important. She wants to organize events only for MIT affiliates. Having a system where log-in information is verified via certificates would be very useful.

Task Analysis

Below we have identified a series of tasks a user might perform on the TravelTech system. These tasks range from one-time profile creation to searching for other users in a similar geographic location.

1. Create a profile and join a network
Goal: Create a profile on TravelTech and join the MIT network.

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