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- Ages: 15+
- Education: Literate
- Language: English (for now)
- Physical Limitations: Mobility
- Technological experience: Familiar with smart phone applications and Google Maps interface
- Motivation: Explore the city, sample fine dining, see famous attractions, shop, and adventure
- Attitude: adventurous, hungry, bored, lost
- Communication patterns: either by themselves or in a small group
Locals:
- Ages: 15+
- Education: Literate
- Language: English (for now)
- Physical Limitations: Mobility
- Technological experience: Familiar with smart phone applications and Google Maps interface
- Motivation: Show friends around, discover pub crawls, exploring new options, celebrating special occasions in addition to tourist motivations
- Attitude: bored, proud of their city (and want to show off), celebratory, in familiar with the area in addition to tourist attitudes
- Communication patterns: social, likely in a group
Use Cases
Interview Results
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Find Tours: Based on user needs and interests, find pre-made tours in your area.
Subtasks:
- Entering search criteriauser preferences, such as as
- location
- destination types (Museums, restaurants, etc.)
- duration
- mode of transportation
- Viewing search results on map
- Viewing detailed information about specific tour results
- Refining Search
- Being able to start over
- in summary or detail form
- Narrowing down possibilities and choosing a tour based on the characteristics of the resultsSorting search results by parameters, such as
- time
- end destination
- proximity
- rating
Follow Tours: After deciding on a tour, go to points of interest.
Subtasks:
- Follow directions
- View detailed information about points of interest along the way
- Provide feedback for tour as a whole and individual points
Form Tours:
Subtasks:
- View one page at a time of prior check-ins