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  • business owner and service owner gather data to make decision to retire
  • business owner makes decision to retire (Y/N)
    • if NO, business owner or designate communicates back to service ownercoordinators, stakeholders and advocates
    • if YES, business owner and service owner brings bring to IT Leadership for approval
    • once approved, consult the
      • draft business owner drafts communication plan with service owner and advocates
      • business owner updates update documentation
      • business owner sends send communication to all impacted parties - retirement announcement
        • stakeholders
        • vendor
        • end users
      • service owner executes technical plan for retirement
        • includes transitioning users to alternatives (if applicable)
      • service owner updates IS&T Service Portfolio
      • financial owner ends payments (if applicable)
      • business owner archives documentation