...
- business owner and service owner gather data to make decision to retire
- criteria to consider:
- product end of life
- lack of owner ship (orphan)
- lack of adoption
- support burden
- reasonable alternatives exist
- identify stakeholders
- consult with stakeholders and service coordinators
- conduct impact and risk assessment:
- criteria to consider:
- business owner makes decision to retire (Y/N)
- if NO, business owner communicates back to service owner, stakeholders and advocateadvocates
- if YES, business owner brings to IT Leadership for approval
- business owner drafts communication plan with service owner and advocates
- business owner updates documentation
- business owner sends communication to all impacted parties - retirement announcement
- stakeholders
- vendor
- end users
- service owner executes technical plan for retirement
- includes transitioning users to alternatives (if applicable)
- service owner updates IS&T Service Portfolio
- financial owner ends payments (if applicable)
- business owner archives documentation