Page History
1. Stakeholder Profiles – Example
Assessment of key stakeholder groups.
Stakeholder | Major Value/Benefit | Constraints/Concerns |
|---|---|---|
HR-Payroll Management | Improved employee productivity; cost savings, improved customer service, streamlined business process | Resource constraints may impact the ability to complete the project |
Service Center Staff | Automation of a previously manual task, reduced rework due to input errors, more time available to trouble shoot and provide customer service, capacity to perform entirely new tasks or functions | Timing for training and user acceptance testing must accommodate peak processing periods |
Student Administrators | Faster, more accurate processing of actions, more clearly defined data entry process, increased visibility to the processing status of the appointment | Timing for training and user acceptance testing must accommodate peak processing periods |
Hourly-paid Students | Pay is processed quicker, and with increased accuracy | None identified |
Student Financial Services Management | More satisfied user community, process improvement | Timing for training and user acceptance testing must accommodate peak processing periods |
Office of the Dean for Graduate Education (ODGE) | Ability to better monitor non-compliance with MIT Polices and immigration regulations regarding the number of hours a student is allowed to work | Timing for training and user acceptance testing must accommodate peak processing period |
International Students Office (part of ODGE) | Ability to better monitor compliance with visa requirements for hourly-paid students | Timing for training and user acceptance testing must accommodate peak processing periods |
...
Overview
Content Tools
Activity