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Examples of Generic Stakeholders

Stakeholder Type

Examples and Roles

Business Analyst

Liaison with stakeholders, identifies business problems, elicits and validates requirements and use cases, evaluates and proposes solutions

End User

Interacts directly with the solution, can be multiple groups

Subject Matter Expert

Has in depth knowledge of one or more pieces of the business process or solution (internal or external)

Project Manager

Team Leader for the project

Business Owner

Project advocate and business representative, responsible for implementation on the business side, and subject matter expert

Tester

Both QA (unit ad regression testing) and end users (acceptance testing)

Sponsor

Project champion, responsible for the benefits of the project, possibly funding, removal of obstacles, approval of scope, project plan and changes

Developer

Responsible for coding, user interface and system integration, unit testing, data base feeds

Trainer

Provide assistance to users on how to use the application or service

Server Operations and Network Infrastructure

Maintain and monitor the hardware and operating environments for the service or solution

Help Desk Support

Provide assistance to users on how to access and use the application or service

Data Base Administrator

Help a project design and implement the database, and provide support in the form of maintenance and repair of the database

Usability and Accessibility Consultants

Consult to help project create efficient and usable solutions and ensure that end users can access the service

Data Modeler

Works with project team and business to manage data as a resource and allow for integration of other information systems (designing databases/data warehouses)

Regulatory Agency

Mandates adherence to certain policies or legal constraints