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Since different OSes come bundled with different fonts, getting a web page to look the same across platforms is a challenge. A solution is to use the Core Fonts, or to use generic font names such as “sans serif”, but that severely limits our graphic design palette. By using Google’s Web Fonts, we were able to pick distinctive fonts while ensuring that pages look consistent across platforms. Several of our users commented favorably on our fonts.
User Evaluation
User debriefing & demos
The general purpose of the website was described in a few sentences. Other than that, the website was intentionally not demoed. We wanted to see how our users navigated the website without a personal introduction. Were the search examples enough for users to construct a phrase based on their event? Can photographers create, log into, log out of, and edit their profiles intuitively? To answer these questions about users’ first encounter with the website, we avoided any specific guiding or demos.
Usability problems found
Problem: There was some confusion on what “professional photographer” meant exactly. Professional photographers are aware that this phrase specifically means “main income derived from photography business”, but non-professional users aren’t aware of this specific usage of the term and think that “professional” means “takes good pictures”. The latter is a subjective criterion and leads to confusion.
Solution: Rephrase the question to “Is photography your main source of income?” or “Do you own a photography business?”
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Problem: Users cannot immediately see the photographer’s sample pictures when they click the photographer’s profile.
Solution: Make the info section smaller and the photography section larger and above the About Me section.
Good observationObservation: Change in color when hovering over editable field and change in cursor is very useful for giving an affordance for editability.
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