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Severity: minor
Solution: The initial dashboard should have a large centered ‘plan new trip’ button i instead of trying to keep the interface the same as the dashboard that already has trips planned. *
- Problem: One user had trouble figuring out how to plan a round trip. They weren’t helped by the note above the planning box the explains it.
Severity: major
Solution: Instead of having a note that informs the user of how to plan a round trip, have a ‘round trip’ check box that when clicked automatically sets the ‘start’ and ‘destination’ fields to the same location for the user.*
- Problem: The interface allows for trip dates that don’t make logical sense.
Severity: minor
Solution Solution: Check the dates that were entered and stop/alert the user when the end date
before the start date for example.*
- Problem: When a city is entered into the location field that does not exits, the map page shows a blank map without an error message.
Severity: major
Solution: Check to make sure the entered location is a real city. If not, alert the user and
ask for the location again.*
- Problem: When the user clicked on a suggested host on the map page, to view that host’s location the user had to manually adjust the map.
Severity: minor
Solution: Clicking on a city under host options should cause the map to focus in on that that city.
- Problem: User was confused why they could add a new start or end location to the trip.
Severity: minor
Solution: User should be allowed to change the starting or ending location.
- Problem: User didn’t like that sending a request to a suggested host took them away from the map page.
Severity: minor
Solution: User should be able to send a request without having to leave the map page. It should be a modal dialog box that disappears after the message is sent. To view the message the user would then go to the requests tab.
- Problem: Users were confused if they confirmed a host or if the host confirmed themselves as both options were available.
Severity Severity: Major
Solution Solution: Make two different types of confirmation/declining. Have one indicator of whether the host has accepted or declined your request. Have a separate indicator for whether you have decided to use that host or not. *
- Problem: User didn’t like that in the directions page, after clicking on a city on the itinerary to view the information, to view the direction the user had to cycle through the other legs of the trip.
Severity Severity: Major
Solution Solution: Clicking on a city in the itinerary in the directions section should automatically load that leg of the directions.
- Problem: User couldn’t find a way to view all directions at once for the trip.
Severity: Major
Solution: There should be an option to see the directions for the entire trip, not just one leg.
- Problem: A user viewed a request but wanted to know information about the trip of the person who had sent that request.
Severity: minor
Solution: If the user gets a request from another user, that user should be able to view the itinerary of the other user’s trip.
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Severity: minor
Solution Solution: Use a different word like ‘End’ or ‘Finish’
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